Running a restaurant is more than just serving great food—it’s about creating a seamless experience for customers while keeping operations efficient behind the scenes. For Let’s Take a Break, a restaurant in Nässjö, Sweden, known for its fresh, feel-good meals, finding the right balance between speed, quality, and organization was a challenge.
Co-founders Eli and Tina had a clear mission: provide healthy food that fits into people’s busy lives. But as their customer base grew, so did the complexity of managing orders, payments, and kitchen workflows. That’s when they turned to BodenApp—a decision that transformed how they run their business.
The Challenge: Managing Orders and Payments Efficiently
Before using BodenApp, Let’s Take a Break faced several common challenges:
Customers had to call in orders but still had to wait in line to pay when they arrived.
Kitchen staff struggled to prioritize orders, often leading to delays.
Managing peak hours was stressful, with a constant flow of customers and no clear system for handling demand.
They needed a better way to streamline their process—one that would keep customers happy while making daily operations smoother.
The Solution: How BodenApp Transformed Their Business
BodenApp introduced a simpler, smarter, and more powerful way for Let’s Take a Break to manage orders—while also giving them the tools to engage customers and grow their business.
With BodenApp, customers can now order and pay in advance, eliminating unnecessary wait times. But the real magic starts when they scan a QR code—from there, everything is seamless. They can access exclusive offers, reorder their favorite meals, and get personalized recommendations based on past purchases.
For the restaurant, BodenApp is more than just an order management system—it’s a direct marketing tool. Eli and Tina can:
Create special offers and discounts to reward loyal customers.
Get smart recommendations on how to optimize sales, staffing, and inventory—without needing to analyze numbers themselves.
Track which dishes are most popular and when peak hours occur, allowing them to adjust operations efficiently.
Personalize promotions to keep customers coming back.
The kitchen team also benefits from real-time order tracking, making it easier to plan meal prep, reduce waste, and serve food faster. With BodenApp, Let’s Take a Break isn’t just running a restaurant—they’re building a smarter, more data-driven business.
Here’s how BodenApp improved both customer experience and internal operations:
1. Faster, More Convenient Customer Experience
According to Eli, one of the biggest improvements was how BodenApp changed the way customers placed orders.
“Before, people would call in and say, ‘I want this food,’ but they hadn’t paid yet. That meant they still had to wait in line when they arrived. Now, with BodenApp, they can place an order, pay instantly, and just pick it up when they get here.”
This shift made a huge difference in customer satisfaction. No more waiting, no more lines—just an easy, frictionless way to grab food and go.
2. Smarter Kitchen Workflow
Tina noticed an immediate impact on how the kitchen operated. With BodenApp, they could see exactly:
What orders needed to be made first
How each item should be prepared
Which customers would arrive when
“Now we have a system that tells us what we should make first, how customers want it, and when they need it. That helps us plan better, reduce waste, and make the right food at the right time.”
For any restaurant dealing with high-volume orders, this level of organization is essential. It helps eliminate last-minute rushes, ensures food is always fresh, and allows the team to stay ahead of demand.
3. Reduced Stress and Increased Efficiency
Before BodenApp, managing peak hours was overwhelming. Now, with a clear order queue and automated payments, the team can focus on what really matters—delivering quality food quickly and accurately.
“We’ve seen a big change in how smoothly things run. Our team is less stressed because they always know what’s coming next. And our customers? They love how easy it is.”
How to Get the Most Out of BodenApp
If you run a restaurant, café, or takeaway business, BodenApp can help you increase efficiency and improve customer experience. Here are a few key ways to maximize its potential:
1. Enable Pre-Ordering and Payments
By allowing customers to order and pay in advance, you can significantly reduce wait times and increase order volume during busy hours.
2. Use Real-Time Order Management
Make sure your team is actively using BodenApp’s real-time order tracking to prioritize food preparation and keep operations running smoothly.
3. Get Smart Insights Without the Hassle
BodenApp provides actionable recommendations on how to improve sales, staffing, and inventory—so you don’t have to spend time analyzing the numbers yourself.
4. Keep Your Menu Updated
Ensure your digital menu reflects real-time availability, so customers always have an accurate view of what’s in stock.
5. Train Your Team
A well-trained staff will get the most out of BodenApp. Make sure everyone understands how to process orders, track payments, and manage customer interactions efficiently.
A Game Changer for Restaurants
For Let’s Take a Break, BodenApp wasn’t just an upgrade—it was a game changer. It helped them serve customers faster, reduce operational stress, and build a better business.
“BodenApp is the future—and we’re in it.”
Ready to Transform Your Business?
BodenApp isn’t just about taking orders; it’s about transforming the way you do business. With powerful direct marketing tools, real-time order management, and customer insights, BodenApp helps you build stronger relationships and drive growth. Get started with a 14-day free trial today and experience the future of restaurant management.
Book a Discovery Call to learn how BodenApp can work for your business.
